Objective Use knowledge and skills combined with configuration and problem-solving techniques to develop reliable and productive networks. Apply expertise in network operating systems acquired through professional certifications.
Knowledge and Skills
  • Network administration
  • MS Windows network operating systems (NT 4.0 and 2000)
  • FrontPage 2000 and 2002
  • Install and administer dynamic disk configuration (spanned set, volume set, SCSI RAID 0, 1, 5)
  • Install and configure secure VPNs over an Internet connection
  • Install and configure a multi-homed server/router using routing and remote access tools
  • Oral presentation and written communication
  • Human relations and ethics
  • Bilingual Spanish/English
  • Adobe Photoshop 5.5 and 6.0
  • CorelDraw 10 Graphics Suite and Corel Painter 6
  • Macromedia Dreamweaver Ultra Dev 4 and Fireworks Suite
  • Install and configure peripheral equipment
  • Integrate Windows applications
  • Configure and administer a small enterprise intranet/internet
  • Install and reconfigure Windows servers for different applications
  • Migrate Windows NT 4.0 networks to Windows 2000
  • Install and configure TCP/IP DHCP, DNS, WINS, and NAT for Windows 2000
  • Install and configure Internet Information Server; create web sites
Certifications CompTIA
  • A+ Certified Computer Service Technician
Education

2000 - 2001

San Antonio College MDA, Information Technology

  • Computer Network Specialist (CNS) Program
    (a 900 clock hour/49.5 credit hour diploma program)
  • Academic Awards
  • Hands-on training experience: over 300 lab hours
    • Construct and configure computers
    • Troubleshoot and repair computers
    • Design, install, and configure LANs
    • Configure and troubleshoot Windows NT 4.0 and 2000 network components

 

Work
History

Fall 2000

Citicorp, San Antonio, TX
(left employment to attend school full-time)

Data Entry/Customer Service Representative

  • Maintained customers' portfolios in the computer database system

  • Created purchase orders and invoices

  • Coordinated sales and promotional items for special events

  • Demonstrated ability to solve customers' problems and apply critical thinking skills

  • Strong organizational and data entry skills with strict attention to detail

1997-2000

United Parcel Services, San Antonio, TX

Sorter/Loader/Unloader/Safety Representative

  • Loaded packages to trailers and trucks ensuring proper destinations

  • Unloaded incoming trailers in the central hub

  • Conducted safety meetings every week

  • Sorted packages for proper destinations by zip codes

  • Irregular package train driver: picked up packages that were too heavy, big, or hazardous for the other employees or conveyer belts to manage, and sorted for the proper destination

1998-2000

Quarry Golf Club, San Antonio, TX

Greens Keeper/Maintenance (Part-time)

  • Mowed fairways, greens, rough grass, and tall native grass

  • Planted seeds and fertilized

  • Fixed leaks and did plumbing work

  • Kept the golf course in top shape for the clients and tournaments