Sean Dunkin

	1234 Castle Bluff Drive
	Cibolo, TX 78108
	830-555-2515
	SDunkin@sacns.net
	http://sdunkin.sacns.net

Objective

	Contribute to the reliability of a successful network through knowledge, skills, configuration, and problem-solving techniques. Apply expertise in networking solutions acquired through professional certifications.

Certifications

	* CompTIA A+ Certified Computer Service Technician
	* CompTIA Network+ Certified Support Specialist
	* Microsoft Certified Professional in Windows NT Workstation 4.0

Knowledge and Skills

	Hardware

	* 386-Pentium series installation, configuration, and troubleshooting 
	* Install Cat 5 cable 
	* Expansion cards, modems, hubs, and troubleshooting 

	Operating Systems and Software

	* MS-DOS, Windows 3.1, 95, 98, NT 4.0, 2000 Professional and Server 
	* Office 2000 installation, configuration, and operation 
	* Visual Basic for Applications for Office 2000 development 
	* FrontPage 2000 

	Networking

	* Design and install intermediate network 
	* Install and configure servers and workstations 
	* Setup and administer LAN with Windows 2000 
	* Configure and administer DHCP, WINS, DNS services to implement a functional intranet 
	* Deploy Remote Installation Services (RIS) in order to migrate from Windows NT 4.0 to a native 2000 environment 
	* Manage local and domain-wide groups through Active Directory 
	* Optimize system resources through use of Performance Monitor in order to find bottlenecks 
	* Manage storage use through the creation of striped volumes, mirrored volumes, basic disks, and dynamic disks 
	* Configure Terminal Services Server and Client 
	* Implement password policies 

Education and Training

	San Antonio College MDA, Information Technology 

	* Computer Network Specialist Program 
	* Academic Awards 
	* Successfully completed over 315 hands-on experience lab hours 
	* Graduated: July 24, 2001 

Work Experience

	H. E. Butt Grocery - 1997 to Present 

	Receiving Clerk: Provide customer service to approximately 120 vendors per month. Verify and receive correct merchandise (receive over 2,000 items during non-peak and 5,000 during high-volume periods); tag merchandise; and inform security guards of available doors for vendor entry.  

	Spotlight Partner of the Month - June 2001
	Earned reward that recognizes and salutes partners who stand out among peers through dedication and support.

	Forklift Operator: Identify merchandise  related to summary sheet.  Transport  product from receiving dock to proper slot.  Drive defensively to avoid accidents and damage.